Tracking Sanitation & Water Progress for Kilifi County

Transparent M&E for better services

Live KPIs, project milestones, and budget use—starting with sanitation, scaling to water.

Public KPIs
Open budgets
GIS projects

"Accountability you can see. Services you can trust."

MAWASCO Dashboard Preview
System Online
Data updated 2 mins ago
Sanitation Coverage
32%
+8% this year

About MAWASCO

Driving sustainable sanitation and water solutions for Kilifi County through transparent monitoring and community engagement.

8,300 km²

Service coverage area

39,000+

Active connections

90%

Water access target by 2034

KSh 60M

Monthly revenue target

Our Vision

A premier water and sanitation service provider

Our Mission

To reliably provide sufficient quality water and sanitation services in a sustainable manner that meets our customers' expectations

Core Values

CCustomer Focus
IInnovativeness
TTeamwork
IIntegrity
EExcellence

Our Strategic Priorities

Four focus areas guiding MAWASCO's Monitoring & Evaluation system for sustainable service delivery.

Sanitation Infrastructure & Network Efficiency

Expand sanitation coverage from 24% to 50% by 2034 and improve water production efficiency.

Progress to Target 32%
24% (Baseline) 50% (Target 2034)
Water Production 17,000 → 40,000 m³/day
Non-Revenue Water 28% → 18%
Supply Hours 20 → 24 hours/day

Customer Engagement & Financial Viability

Grow customer base and satisfaction while ensuring sustainable revenue streams.

Customer Growth +15%
32K
Current
56K
Target 2034
Active Customers 26,000 → 56,000
Satisfaction Rate 54% → 80%
Monthly Sales KSh 39M → 60M

Financial Sustainability

Ensuring long-term resilience through efficient resource allocation and revenue optimization.

94%
Collection Rate
Revenue Growth +15% YoY
Collection Rate Target: 100%
OpEx Optimization Ongoing

Institutional Strengthening & Governance

Building a high-performance, accountable utility with strong governance frameworks.

Governance Score 72%
Baseline: 60% Target: 100%
Staff Productivity 8 → 5 staff/1,000 connections
Governance Score 60% → 100%
Performance Culture Target: 75%

Performance at a Glance

Transparent monitoring of sanitation and water progress, updated in real-time for public accountability.

Sanitation Coverage

32%
Baseline: 24% | Target: 50% by 2034

Water Access

78%
Baseline: 72% | Target: 90% by 2034

Non-Revenue Water

25%
Baseline: 28% | Target: 18% by 2034

Hours of Supply

22
Baseline: 20 hrs | Target: 24 hrs by 2034

Customer Satisfaction

62%
Baseline: 54% | Target: 80% by 2034

Revenue Collection

94%
Current rate | Target: 100%

Sanitation & Water Projects

From strategic plan to action on the ground. Track our ongoing initiatives and upcoming pipeline.

Featured Ongoing Projects

Sewerage System Expansion

Development of new sewer networks in Malindi and Watamu to address urban demand.

Active KSh 450M Budget

Fecal Sludge Treatment Plant

Construction and operationalization of treatment facilities to manage waste safely.

Phase 2 KSh 280M Budget

Public Ablution Blocks

Building community sanitation facilities in underserved areas.

Active KSh 120M Budget

Interactive Project Map

Click to explore project locations

Upcoming Project Pipeline

New Sewer Networks

Expansion in Matsangoni and Magarini growth centers.

2025-2027 Planning

Pipeline Rehabilitation

Upgrading aging infrastructure to reduce losses.

2024-2026 Approved

Digital Metering Rollout

Smart meters for improved billing and NRW reduction.

2025-2028 Tender

Tracking Resources, Ensuring Accountability

Transparent reporting of how funds are planned, allocated, and utilized across our strategic initiatives.

Budget Overview FY 2024/25

KSh 3.2B
Planned Budget
KSh 2.9B
Actual Disbursement
91%
Utilization Rate

Budget Allocation by Strategic Focus Area

Sanitation Infrastructure KSh 1.4B (45%)
Customer Engagement KSh 0.8B (25%)
Financial Sustainability KSh 0.6B (20%)
Institutional Strengthening KSh 0.3B (10%)

Quarterly Performance

Q1 2024
96% utilization
Q2 2024
92% utilization
Q3 2024
87% utilization
Q4 2024
In progress

Your Voice, Our Commitment

Empowering citizens to participate in shaping better sanitation and water services through feedback and engagement.

Citizen Feedback Tools

Report issues, give feedback, and track responses through multiple channels.

Response time averages 48 hours

Success Stories

See how improved services are changing lives across Kilifi County.

"New sewer connections in our area have greatly improved hygiene and reduced disease outbreaks."

- Maria, Malindi Resident

"24/7 water supply has transformed our business operations at the market."

- John, Market Vendor

Awareness Campaigns

Stay informed about hygiene education and community initiatives.

Water Conservation Drive

Community workshops on rainwater harvesting - Dec 2024

Hygiene Education

School visits promoting handwashing - Ongoing

SDG 6 Awareness

Water and sanitation for all campaign - Jan 2025

Partnerships & Accountability

Building trust through strong governance and collaboration with local, national, and international partners.

Our Partners

Kilifi County

Kilifi County

Owner & Policy Support

National Government

National Gov

Policy & Oversight

WASREB

WASREB

Regulation

Development Partners

Dev Partners

AfDB, USAID, WSTF

Governance Framework

Board of Directors

Strategic oversight and corporate governance

Management Team

Day-to-day operations and strategic execution

Audit Committees

Finance, Technical, and Audit oversight

Public Reporting

Quarterly reports and transparent dashboards

Accountability Principles

Integrity Participation Accountability Excellence